certificate

RAMLY SALON

Perjuangan street number 6 , harapan baru Bekasi

CERTIFICATE

I was the undersigned, owner of Salon "Salon Ramli,"

explaining that:

Name : Novi Hariany
NPM : 10207799
majors : management
faculties : economics
university : Gunadarma bekasi

has conducted research studies on Ramli salon with a title of writing scientific "analysis of customer satisfaction with service at Ramli hair & beauty salon in Bekasi "

says the letter was given to be used as necessary and interested parties are expected to understand.

March 10, 2011

(Ramly)